Membership Details:

1. Membership is per student. In case you want to enroll more than one child, you will be required to pay individually for each student. 

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Course Payment Policies:

1. All payments are made through credit cards. An exception for bank transfer will be available for participants who opt for a 6 month or annual membership plan.

2. Payment cycles are recorded from the day that you sign up with us. 

• Payments are made in advance.

• For monthly subscribers: Your billing date will be from the day that you pay the student’s fee to the next 30 days. For example, if you enroll on the 21st of May, your next billing date will be on the 21st of June. 

• If you subscribe in the middle of the month, your payment cycle will last for the next 30 days, 6 months or year, depending on your membership choice.

• If you would like to cancel your subscription, please send us a notice at least 2 weeks in advance so that we may process your request.

• In case of failure to clear payments, participants will be automatically removed from the program. 

 

Class and Attendance Policies:

1. In the event that an instructor is unable to offer a class, a makeup class will be arranged.

2. Participants who are unable to attend a class will not be offered a rescheduled class. 

3. No class recordings will be provided to parents.

4. Sessions will be locked 15 minutes after the class starts. Students cannot join in the middle of the session as it disrupts class flow.  

5. Federal Holidays: If a class falls on a holiday, Edopia Online will not offer a make-up class. 

 

Refund Policy:

1. Refunds are not applicable. You may pause your subscription or choose not to renew it after it ends. 

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Course Access and Materials:

1. Once the payment has been made, participants will be assigned a unique roll number. They will also receive zoom login details for each class.

2. Participants will be added to the Business WhatsApp list to receive broadcasts.

3. All classes will be recorded.

 

Participant Expectations:

1. Participants are required to attend classes with their cameras on. Continuous switched off cameras by the participant may result in removal from the session.

2. When logging in, participants should change their zoom name to their unique roll number followed by their given name. 

3. Opt to sit in a relatively quiet and disturbance free zone. This allows for better concentration and creates less distractions for other learners.

4. There is a zero tolerance policy for misconduct with educators or fellow learners. Actions that may be categorized as misconduct include:

• Use of offensive language

• Multiple disruptions in class by a student which are hindering class flow

• Showing disrespect for educator or fellow learner’s beliefs and opinions

5. Participants must be courteous at all times. 

6. In case of misconduct, the educator can immediately remove the participant from class. ​

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For further inquiries, please contact info@edopia.org.